Privacy policy
This Privacy Policy describes how Sculpia (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.sculpia.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services: To perform our contract with you, including processing payments, fulfilling orders, sending notifications, managing your account, arranging shipping, and handling returns/exchanges.
- Marketing and Advertising: To send marketing/promotional communications, and personalize your experience and advertisements.
- Security and Fraud Prevention: To detect and respond to fraud, illegal activities, or security issues. Keep your credentials safe and report any suspected unauthorized access immediately.
- Communication and Service Improvement: To offer customer support and improve our Services.
Cookies
We use Cookies to improve our Site and Services, run analytics, and personalize content. For more about cookies used by Shopify, visit https://www.shopify.com/legal/cookies.
Most browsers accept Cookies by default, but you can disable them in your browser settings. Doing so may limit functionality or usability.
How We Disclose Personal Information
We may disclose your personal information to third parties as follows:
- Vendors and service providers (e.g., payment processors, fulfillment, IT, analytics, support).
- Business and marketing partners.
- With your consent or request (e.g., shipping partners, social media integrations).
- Within our corporate group.
- In case of business transfers, legal requirements, or to enforce terms and protect rights.
We disclose the following categories of information:
| Category | Categories of Recipients |
|---|---|
| Identifiers (e.g., contact, order details) | Vendors, marketing partners, affiliates |
| Commercial info (e.g., purchases) | Vendors, marketing partners |
| Usage data (e.g., IP, device) | Vendors, analytics providers |
| Geolocation data | Vendors |
We do not use or disclose sensitive personal information without your consent or for purposes of inferring characteristics about you.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Review their terms before using them.
Children's Data
We do not knowingly collect data from children. If your child has shared personal information, contact us at support@sculpia.in for removal.
Security and Retention
We implement security measures but cannot guarantee full security. Avoid sending sensitive data via unsecured channels. We retain your data based on operational and legal needs.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion or correction
- Receive a copy of your data
- Restrict processing or withdraw consent
- Manage communication preferences
To exercise your rights, contact us at support@sculpia.in. We may need to verify your identity first.
Complaints
For privacy complaints, email support@sculpia.in. If unresolved, contact your local data authority.
International Users
Your data may be transferred outside your country. We use recognized legal mechanisms to protect such transfers, like Standard Contractual Clauses (SCCs).
Contact
If you have any questions or requests, reach out to us at: